The 10 Most Powerful Words in Outsourcing

The 10 concepts that, when fully understood, allow for a solid and beneficial relationship with an outsource provider are:

• Facility Management
• Outsourcing
• Out-tasking
• Downsizing
• Rightsizing
• Core business
• One-stop shopping
• Value added
• Process re-engineering
• Internal Customers

In summary, the outsourcing/out-tasking industry will continue to experience rapid growth in the 1990s. Although the terminology has, and will continue to, change, the end result will stay the same - quality service to the facility management industry. Today, the facility manager still can deliver higher levels of service with reduced operating expense and still maintain the necessary control over office service functions. This can be achieved by the proper selection of an outsource or out-task provider that will become a true partner with the facility manager....